Hey There! I’m Philip

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About Me

A 23-year old Digital Freelancer from the Philippines,


Philip Babilonia has a C2 Competency/Proficiency in English and a Cum Laude and a graduate from the University of Santo Tomas with a degree in Hotel and Restaurant Management with three years of relevant experience working in the Hospitality Industry, the BPO industry, and freelancing with expertise in Customer Service.


A confident "jack of all trades, master of none" - My philosophy is that being good at many things rather than being great at only one thing is the key to success. In life, we never know how the future will unfold or how the opportunity will knock; that is why allowing yourself to learn more increases your options and widens your perspective.


I am the kind of person that is more than just the descriptions and achievements in my resume. I stepped out of the norm and my comfort zone by not limiting myself only to work related to my degree.


You can view my most updated resume here.

Philip Babilonia
Pasig City, Philippines
Digital Freelancer
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Not just your employee, but your business parter.

Allow me to help you grow your business' social media presence and make it known to more people.
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My Skills and Competencies

Social Media Management
Graphic Design
Copywriting
Web Development

Training Certificate

Certificate
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Certificate
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Certificate

Curriculum Vitae

  • EXPERIENCE
  • EDUCATION
  • f
2021 - 2022
Social Media Manager

Freelance

Responsible for the overall social media management and engagement of the social media page of the freelancing agency for start-up digital freelancers in the Philippines. I manage the day-to-day posts and content of the page and updates for weekly seminars and replying to interested and aspiring freelancers who would like to avail of the service. We also run Facebook Boost campaigns and advertisements to increase the page's reach to more people and share it to other social media platforms like Tiktok.

2021 - 2022
Wells Fargo

Associate Fraud and Claims Operations Representative (Voice BPO)

Providing assistance and resolving customer's debit card claims and concerns both fraud and non-fraud that is directly dealing with their account's funds. We help in providing an exceptional customer service to them and providing an accurate and timely investigation for all their disputes.

2020 - 2021
Sykes Enterprises, Inc.

Customer Service Agent

(Non-Voice BPO)

Dealing with live chat and email support, we provide assistance and answer questions to shoppers (drivers) of Instacart in their current batch/delivery, regarding more details and to provide support regarding their income, account history and record, finances, and etc.

2018 - 2020
Starbucks Coffee Company

Barista

Starting as a Barista and eventually earning the title of a Coffee Master, I was able to create wonderful coffee experience to both customer and partners, to deliver a world-class coffee experience in every single cup. I create not just warmth with every coffee but also joy and inspiration in every cup that will hopefully make a positive impact to the person's day.

2018
Social Media Manager

Freelance

I managed the Facebook and Instagram page for a Hospitality-related event entitled "Culinary Entrepreneurship 1: Venturing Gastronomic Possibilities, Creating Business Opportunities." in April 2018. I oversee the content, engagements, and overall marketing of the Facebook page that lead up to the event day to ensure a successful Hospitality event will happen.

2017
The Peninsula Manila

Butler

Internship

Interacting and dealing with the hotel's VIP and top clients on the prestigious Club Floor, I mainly assist with their personal needs and requests throughout the day, ultimately making their stay with The Peninsula Manila a memorable one. The Club Floor is an extension to the Front Office Department assigned to a different floor.

2014 - 2018
University of Santo Tomas

Cum Laude (1.545)

Hotel and Restaurant Management

Under the College of Tourism and Hospitality Management (CTHM), the college and university shaped me to become the person I am today. Ready to face new and diverse challenges, both familiar and unfamiliar. It gave me the courage, determination, and exposure to face the unknown present and future, with Thomasian values and culture embedded deeply in me.

2010 - 2014
Grace of Shekinah School

Academic Achiever

My Services

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.

Graphic Design

Graphic design is a craft where professionals create visual content to communicate messages.

Copywriting

Creating content in narrative writing that will market, advertise, inform, or educate the business' customers about its company, product, and service.

Web Development

Developing and managing a website for a client that will showcase their product and service offerings while driving traffic and marketing from its targeted audience.

Portfolio

Connect With Me!

Address :
Pasig City,
Philippines


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